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Why am I seeing the error message "Installation Aborted?"

The most common reason you may see the "installation aborted" error message is that your virus protection or firewall software is not allowing your game to properly install on your computer.

Before you do anything, please reboot your computer AFTER saving any work that you do not wish to lose.

In order to resolve this issue please temporarily disable your virus protection or firewall software before trying again to install your software.  The Help section of your software should provide step-by-step instructions for you.

You can also try adding your game as an exception in your firewall software. Below are some links to some of the more common firewall programs with steps on how to allow our games to work properly on your computer:

http://free.avg.com/ww-en/faq.num-3063#num-3063
 
http://windows.microsoft.com/en-US/windows7/Allow-a-program-to-communicate-through-Windows-Firewall
 
http://service.mcafee.com/faqdocument.aspx?id=TS100813&lang=en_US
 
https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20080611142103EN&lg=english&ct=united+states&product=home&version=1&pvid=f-home&entsrc=redirect_pubweb


We would like to assure you that all of our games are completely safe for your computer as they are all virus-free.

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