Most Common Technical Questions
- Why am I getting an "Error Reading User File: File Too Short" message when starting Plants vs. Zombies?
- How can I uninstall and/or reinstall Iplay Games Manager?
- How can I install or reinstall my games?
- How can I stop a game from crashing?
- How could I get "virus detected" or "adware detected" Iplay Games?
- Why am I receiving 'Access Violation' errors?
- How can I run my game as the "Administrator"?
- How can I run my game/program in 'Compatibility Mode?'
- How do I submit my Games Manager Log file to support?
- How can I take a screen shot to submit to Customer Support?
- How may I remove/uninstall the Download Games Manager?
- How may I submit my DXDiag file for diagnostic purposes?
- Can I play download games on my mobile device or tablet?